Safety of tourists is the key priority in our trips. In some sense, our ecotours are even safer than usual trips through big cities and health resorts:

• There are no criminality or terrorism in wild nature
• We don’t travel in politically unstable regions on principle
• We try to choose ecologically non-polluted regions, and a huge territory of Russia gives unlimited opportunities for it

The main source of anxiety is bound up with the situation, when a usual city dweller gets into environment, which is unusual for him, – into wild nature. In order to avoid possible problems with safety of tourists in such a situation:

• Every our group is accompanied with experienced guides, which know the region of the trip very well, are skilled in rendering of the first medical aid and are certified
• In case of need we notify tourists about possible problems in the trip and instruct them how to avoid these problems
• In case of need guides train tourists in necessary special skills (horse riding, paddling, dog sledding, using special outfit and others)
• Tourists are provided with necessary high-quality and reliable outfit (life jackets for rafting, safety equipment for climbing and others)
• In case of need our groups are provided with satellite communication, what allows to ask for help in extreme situations immediately
• In case of need tourists can be evacuated by helicopter from any point of route
• Centralized monitoring of every group is conducted.

In practicethe listed security measures allow every healthy person, also inexperienced one, to participate in any our discovery or adventure trip. As to extreme trips, we observe the principle “From simple to difficult”. For participation in a complicated extreme trip a tourist has to confirm possession of appropriate skills and experience.

Quality and reliability are distinctive features of our trips, confirmed with more than 10 years’ experience of adventure tour operating. We try:

1. To make possible for every client to get his optimal trip, the following promotes it:
   • the big number and variety of offered fixed tours
   • our readiness to work out tailor-made trips on wishes of clients both for groups and for independent travelers
2. To give complete information about the trip, including:
   • short descriptions of regions and trips, help information in catalogues and in Internet, which can help clients to choose the trip
   • tour file for every trip with detailed information for preparation to the selected trip
   • direct consultations with our managers by e-mail, fax or phone for tourists, travel agents and tourist generating operators
3. To provide with high-professional service, giving:
   • service on sites by proved local partners
   • high-skilled guides and interpreters
   • supplementary service – visa support, accommodation, transfers and cultural programs in cities, air and train tickets at requests of clients.
4. To meet and surpass expectations of clients, giving:
   • traditional Russian hospitality
   • high-quality outfit and meals
   • possibility to taste dishes of local national cuisine
   • satellite communications with any point of the world
   • and much others
5. To improve our products, with thankful accepting:
   • any criticism, advises and wishes of tourist generating operators
   • comments of clients

Tourism must not only satisfy requirements of people today, but also preserve natural and cultural environment for future generations. It is necessary and for sustainable tourism business. We unconditionally follow the principles of responsible and sustainable tourism:

• To assist people in leading healthy and productive lives in harmony with nature
• To contribute to the conservation, protection and restoration of natural and cultural environment, and to minimize negative impacts upon it
• To generate economic benefits for local communities, organizations and authorities
• To provide new employment and income opportunities for local communities
• To increase awareness towards the conservation of natural and cultural assets, both among locals and tourists
• To respect and to observe local, national and international laws and rules

We urgently ask our clients:

• To be flexible and prepared to accept and to respect cultures and lifestyles, that are different from their own
• To concern with care to flora and fauna
• To observe strictly local and national laws and rules, including regulations of stay in national parks and protected territories, and the rules of fishing
• To follow advices and recommendations of guides and tour leaders.

  Top